Unlock Your Potential in Sales with the OC - Sales Assistant (General)

Equips learners with skills in customer service, product sales, and merchandising, laying a strong foundation for a career in retail and customer service.

Why Choose This Qualification?

This qualification prepares learners to navigate retail environments, delivering excellent customer service and fostering long-term relationships.

Admission Requirements.

NQF Level 1 with Mathematics and Communication. Recognition of Prior Learning (RPL) is also available.

Qualification Structure.

Comprises three knowledge modules, five practical skills modules, and three work experience modules.

Learning Outcomes.

Graduates will attend to customer queries, build relationships, and sell goods or services effectively.

International Comparability.

Comparable to New Zealand's National Certificate in Retail Level 2 and Australia's Certificate II in Retail.

Qualification Modes of Delivery and Support.

Offered through Contact Learning, Blended Learning, and Distance Learning, supported by Moodle LMS and additional resources.

Career Opportunities.

Service Advisor, Sales Assistant, Sales Advisor, Customer Service Representative.

Articulation Options.

Horizontal: Further studies in Retail Services Level 2. Vertical: Advanced Retail and Customer Services Level 3.

Ensure Compliance, Empower Financial Accuracy.

Ensures alignment with customer service standards and ethical sales practices.