Information Technology
National Certificate: Information Technology: Systems Support
Empowering You to Keep the World Connected, One System at a Time.
Apply Now
NQF Level:
5
Credits:
172
Minimum Duration:
1 Year (2 Semesters)
Faculty:
Information, Communication & Future Technologies
Department:
Information & Communication Technology
Accreditation Authority:
Media, Information and Communication Technologies Sector Education and Training Authority (MICT SETA)
Unlock Your Potential in IT Systems Support
This qualification provides a comprehensive foundation in IT systems support, covering hardware, networking, systems administration, and IT security. Combining academic knowledge with hands-on experience, it prepares learners for dynamic roles in the ever-evolving IT sector.
Why Choose This Qualification?
This programme equips learners with essential IT skills, focusing on hardware installation, network management, IT security, and troubleshooting. With an emphasis on technical proficiency and communication, graduates are prepared for real-world IT challenges.
Admission Requirements.
Applicants must have:
- An NQF Level 4 qualification or equivalent.
- Relevant industry experience may qualify through Recognition of Prior Learning (RPL).
- An NQF Level 4 qualification or equivalent.
- Relevant industry experience may qualify through Recognition of Prior Learning (RPL).
Qualification Structure.
The qualification comprises nine modules delivered over one year:
- Module 1: Personal Development (e.g., research, problem resolution).
- Module 2: Network Architecture and Standards (e.g., LAN/WAN installation).
- Module 3: Enterprise Systems Management (e.g., IT support role management).
- Module 4: Designing a LAN (e.g., network design for offices).
- Module 5: Client Server Networking (e.g., multi-user OS configuration).
- Module 6: Monitor, Maintain and Test Systems (e.g., network system testing).
- Module 7: Managing LANs and WANs (e.g., LAN/WAN management).
- Module 8: Assembling, Repairing, and Maintaining Servers (e.g., server assembly).
- Module 9: Install, Administer, and Commission LANs.
- Module 1: Personal Development (e.g., research, problem resolution).
- Module 2: Network Architecture and Standards (e.g., LAN/WAN installation).
- Module 3: Enterprise Systems Management (e.g., IT support role management).
- Module 4: Designing a LAN (e.g., network design for offices).
- Module 5: Client Server Networking (e.g., multi-user OS configuration).
- Module 6: Monitor, Maintain and Test Systems (e.g., network system testing).
- Module 7: Managing LANs and WANs (e.g., LAN/WAN management).
- Module 8: Assembling, Repairing, and Maintaining Servers (e.g., server assembly).
- Module 9: Install, Administer, and Commission LANs.
Learning Outcomes.
Graduates will:
- Troubleshoot hardware and software issues.
- Demonstrate foundational application and operating system support skills.
- Provide customer-focused IT support.
- Manage and maintain local and wide-area networks (LAN/WAN).
- Assemble and maintain server computers.
- Troubleshoot hardware and software issues.
- Demonstrate foundational application and operating system support skills.
- Provide customer-focused IT support.
- Manage and maintain local and wide-area networks (LAN/WAN).
- Assemble and maintain server computers.
International Comparability.
This qualification aligns with international standards such as CompTIA’s A+ and N+ certifications, ensuring graduates meet global benchmarks in IT systems support.
Qualification Modes of Delivery and Support.
This programme offers flexible delivery options:
- Contact Learning: In-person classes.
- Blended Learning: Online and face-to-face sessions.
- Distance Learning: Self-paced study.
- Contact Learning: In-person classes.
- Blended Learning: Online and face-to-face sessions.
- Distance Learning: Self-paced study.
Career Opportunities.
Graduates can pursue roles such as:
- Computer Technician
- Systems Administrator
- Network Administrator
- Electronic Data Warehousing
- Computer Technician
- Systems Administrator
- Network Administrator
- Electronic Data Warehousing
Articulation Options.
Articulation pathways include:
- Horizontal: National Certificate: Management (NQF Level 5).
- Vertical: National Diploma: IT Systems Support (NQF Level 6).
- Diagonal: Higher Certificate in Software Development (NQF Level 5).
- Horizontal: National Certificate: Management (NQF Level 5).
- Vertical: National Diploma: IT Systems Support (NQF Level 6).
- Diagonal: Higher Certificate in Software Development (NQF Level 5).
Ensure Compliance, Empower Financial Accuracy.
With the Occupational Certificate in Tax Technology, you’re not just earning a qualification—you’re stepping into a crucial role in maintaining tax compliance and supporting financial accuracy. Gain the expertise to manage tax calculations, ensure VAT and payroll compliance, and navigate complex tax regulations with confidence.
Don’t wait to become an essential part of the financial sector.
Enroll today and build a career where you secure financial integrity and guide clients with precision!
