Drive Efficiency, Serve with Integrity

Gain essential skills in office management, financial administration, and public service ethics, ensuring that government operations run smoothly and transparently.

Why Choose This Qualification?

Designed to equip learners with skills in budgeting, research, and public service management, while addressing challenges using ethical practices.

Admission Requirements.

NQF Level 4 Relevant Qualification or equivalent. Recognition of Prior Learning (RPL) is available for candidates with relevant industry experience.

Qualification Structure.

Knowledge Modules: Batho Pele Principles, Government System, Public Policies and Service Delivery
Practical Modules: Defining Service Delivery Criteria, Building Service Delivery Partnerships
Work Experience Modules: Apply Batho Pele Principles, Manage Workplace Outputs

Learning Outcomes.

Graduates will implement office management procedures, monitor administrative systems, apply financial management processes, and ensure compliance with ethical standards in public service.

International Comparability.

Aligns with public administration qualifications offered in Canada, Australia, and the UK, focusing on governance, financial management, and effective service delivery.

Qualification Modes of Delivery and Support.

Contact Learning, Blended Learning, and Distance Learning with access to Moodle LMS and additional support services.

Career Opportunities.

Office Administrator, Public Service Administrative Assistant, Records Management Officer, Community Liaison Officer, Procurement and Supply Chain Assistant, Public Sector Project Assistant.

Articulation Options.

Horizontal: Occupational Certificate: Community Development Practitioner (NQF Level 5)
Vertical: Occupational Certificate: Financial Advisor (NQF Level 6)
Diagonal: Higher Certificate in Public Administration (NQF Level 6)

Ensure Compliance, Empower Financial Accuracy.

Prepares learners to uphold governance and ethical standards in public administration roles.